Shipping & Returns
FREE SHIPPING ON ALL ORDERS!
All orders are shipped within 2-3 business days of placing your order and we use FedEx for fast reliable delivery.
If you're not happy, we're not happy!
100% customer satisfaction is always our priority. If you receive your new tent and are not completely satisfied, contact us immediately, and we will make it right. Period.
- Notify us within 14 days for a refund
- After 14 days items are eligible for exchange or vouchers
- Notify us on any fault goods within 30 days of receipt
- You are responsible for returning the item back to us - please notify us before returning any item
- Additional postage charges may be required on an exchange
- Please do not attach labels or tape directly onto retail packaging/boxes
- Items must be unused and returned in original packaging