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Shipping & Returns

FREE SHIPPING ON ALL US ORDERS!

All orders are shipped within 2-3 business days of placing your order and we use FedEx for fast reliable delivery. 

Shipping To Canada

Yes, we do ship to Canada and charge a flat rate of $80 per order.

Return/Refund Policy:

Customer satisfaction is always our priority.  If you receive your new tent and are not satisfied, contact us immediately.

Return Policy:

  1. Notify us within 14 days for a refund
  2. After 14 days items are eligible for exchange or vouchers
  3. Notify us on any fault goods within 30 days of receipt 
  4. You are responsible for returning the item back to us - please notify us before returning any item
  5. Additional postage charges may be required on an exchange
  6. Please do not attach labels or tape directly onto retail packaging/boxes
  7. Items must be unused and returned in original packaging